

Preserve the Legacy of the Brand’: Tommy Hilfiger on Navigating the Fluctuations of Retail Fashion
Tommy Hilfiger faced bankruptcy with his initial business venture as a teenager. However, his eponymous clothing brand endured numerous challenges by consistently offering premium yet affordable American styles. This strategy, emphasized by Hilfiger in a keynote speech at the recent Wharton Retail Conference, proved crucial in sustaining the company through the global recession.
Tommy Hilfiger’s brand does not embody the luxury image associated with Louis Vuitton or Gucci. Instead, the designer prioritizes creating clothing that is “affordable, accessible, aspirational, cool American classic,” a strategic choice that has proven effective in navigating the challenges posed by the global recession.
Speaking at the recent Wharton Retail Conference, Hilfiger acknowledged, “Would I prefer to be recognized as a luxury brand? Absolutely. However, I have always been pragmatic in facing realities throughout my career… My focus has remained on establishing an affordable premium design brand — a strategy that has notably supported us during this economic downturn.”
Thriving Despite Economic Downturn
Renowned for its classic American aesthetic and iconic red, white, and blue logo, the Tommy Hilfiger brand is available in over 65 countries and boasts approximately 1,000 retail outlets, including a newly opened flagship store on Fifth Avenue in Manhattan. In 2005, Hilfiger sold the company to private investors for $1.6 billion but continues to serve as its principal designer. Shortly after delivering a keynote at Wharton, Phillips-Van Heusen revealed plans to acquire the label from Apax Partners for around $3 billion in cash and stock, bringing Hilfiger under the same umbrella as another American fashion icon, Calvin Klein.
The brand has weathered economic fluctuations by offering clothing that is practical and enduring—pieces that customers feel comfortable owning now and, in the future, Hilfiger emphasized. “While innovation and new ideas are important, listening to consumers and understanding their needs is paramount,” he added. Before the recession, the retail industry operated in a bubble, characterized by extravagant spending and insufficient value. The current economic climate, Hilfiger predicted, prompts a reset in consumer mindset toward seeking maximum value for their spending.
During this downturn, retailers and major brands have had to adapt to this new reality. Hilfiger’s strategy of delivering premium yet accessible fashion has positioned the brand ahead of luxury labels, which have had to rethink their offerings to better meet consumer expectations. “Remaining true to our position has taught us invaluable lessons,” Hilfiger remarked, highlighting the brand’s commitment to staying relevant and responsive in a changing market landscape.
Dark Colors vs. Light
Since its inception in 1984, the Tommy Hilfiger brand has undergone significant transformations alongside shifts in fashion trends. Reflecting on this journey, the designer emphasized that the company achieved its greatest successes through gradual evolution rather than abrupt revolution. “It’s about evolving, not revolutionizing,” he remarked. Hilfiger’s career began at Jordache before he was recruited by Mohan Murjani in 1984 to develop a preppy fashion line with broad market appeal, akin to Ralph Lauren but more accessible.
Initially launched under his name, the brand quickly gained attention with a bold marketing campaign that established Hilfiger as a prominent figure in fashion. However, by the late 1980s, the parent company shifted focus to jeans and experimented with Coca-Cola branded apparel. A pivotal moment came when Hong Kong’s Silas Chou became a backer, ushering in a period of sustained growth. The company went public in 1992 and thrived, especially as it gained popularity among hip-hop artists and athletes.
Yet, rapid expansion in the 1990s proved challenging. Overextending distribution led to a saturation of the market, causing a decline from $1 billion in sales to $500 million in the United States by 1998. Meanwhile, the European market-maintained demand for classic American styles at higher price points in boutique settings.
Following its acquisition by Apax, the brand refocused its marketing strategy, exiting many U.S. outlets to forge an exclusive partnership with Macy’s. Expansion into China, India, and Europe catered to regional tastes, adapting products to suit local fashion preferences. This approach revitalized sales, supported further by digital innovations like social media and live streaming of runway shows.
Hilfiger highlighted the influence of pop culture in shaping branding and product decisions in today’s interconnected world. “With today’s media, there are no secrets,” he noted, underscoring the brand’s adaptability and global reach in responding to industry shifts.
Learning from the Past
Drawing from his entrepreneurial journey since adolescence, Hilfiger emphasized that creativity alone is insufficient for success in the fashion industry; understanding the financial aspects is equally crucial. His early ventures began in Elmira, N.Y., where he stood out by pioneering long hair and bell-bottomed pants among his peers. This led to the founding of People’s Place, initially a basement store selling hippie-style clothing, which expanded across upstate New York.
Transitioning to Manhattan to focus on designing his own styles, Hilfiger encountered the harsh reality of business when People’s Place faced financial difficulties and bankruptcy. This experience served as his “master’s degree” in business education, reinforcing the importance of financial oversight.
Looking ahead, Hilfiger aims to elevate Tommy Hilfiger into a global lifestyle brand and explore new product categories like furniture. However, he emphasized that any expansion must align closely with the brand’s heritage and core values. While the company has a modest luxury segment contributing to growth through runway shows and celebrity endorsements, Hilfiger emphasized the importance of maintaining brand integrity across all endeavors.
Reflecting on his journey, he concluded, “If a new product upholds the brand’s heritage and appears to be a natural extension, then it’s the right move. But deviating from the core values would be a misstep.”